Once you have unlocked a reward and submitted your claim, an account manager will be assigned to your account and will start the verification process. Because the account manager has to verify every action you completed, this process will take some time (it can take up to 45-90 days).

We promise that we are working on fulfilling your rewards from the free giveaway.
Once your points have been verified and the order has been placed for your rewards, you will automatically receive a notification along with a tracking number.

If you have any questions or concerns please submit a support ticket.